Service network investment January 1st 2010
Avery Weigh-Tronix has invested
£1.75m in further improving its
service network for weighing
systems. By investing in additional
call handling software and water
resistant PDAs for its 200 strong
network of technicians, the company
is reported to be able to track and
plan customer appointments more
effectively.
Says service director Dave Webb:
"Upgrading our technology means
that we reach our customers more
quickly and also ensures that our
technicians are better informed
before they go on site.We have
managed to cut travelling time
significantly, which means more time
is spent on site and that we have cut
our carbon footprint." More articles from Avery Weigh-Tronix Limited: |