B & B Attachments, Efficiency and service gains

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Efficiency and service gains
August 1st 2008

B&B Attachments has recently appointed Alan Blacklock as service manager.

Blacklock originally worked in the construction industry, and was involved in numerous major projects including the building of the Channel Tunnel. He transferred his skills to the forklift truck industry when he joined Finning as service manager for 13 years, going on to work with Linde.

As service manager, Blacklock will be responsible for overseeing the service department and its 13 staff.

He will be looking for greater efficiencies in every sector of the department including processes and systems. He will supervise service contracts and warranties and liaise with customers on technical issues. His appointment will provide B&B customers with improved customer care and response times. As a first team member of his local squash club since 1982, his own response times are also finely honed.

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No chips off blocks (1st October 2007)

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