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HSDGuide.com

Next chapter for voice
October 1st 2009

Following the success of its voicedirected order picking solution at Littlehampton Book Services (LBS) last year, another company within the Hachette Group (HLUK), Bookpoint, is to install voice technology from VoiteQ which incorporates a voicedirected work solution from Vocollect. The decision to extend the use of voice picking follows a 95% reduction in errors and ROI in less than six months at LBS.

The first phase of implementation focuses on a complex pick of books stored in 'library style' (books on shelves on their ends), picked by shelf and then by individual book. The second phase will encompass the entire Bookpoint business. Bookpoint will utilise VoiteQ's VoiceMan middleware and Vocollect wearable computers.

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