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 Zetes company's profile
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HSDGuide.com

Wholesale savings with voice and ePOD
April 1st 2009

Zetes has implemented a new voice picking solution at Hendersons Wholesale's fresh foods distribution centre, with more implementations to follow.

In addition, Zetes has integrated an ePOD (electronic proof of delivery) solution onto Hendersons' WMS system giving the company full 'shelf-to-shelfedge traceability' in its ambient warehouse with dramatically improved stock and asset management.

Hendersons selected Zetes as a supply chain integration partner in 2006 when integrating voice picking into its ambient warehouse. As a result of the immediate business payback seen the company made a strategic decision to migrate to voice picking in all three distribution centres, working in partnership with Zetes to perform each integration in turn With the addition of ePOD into the ambient warehouse, Hendersons has achieved a 50% reduction in shrinkage as a result of better asset and stock traceability. "In monetary terms this has equated to a £125,000 saving from better stock management and an additional £50,000 saved through improved asset tracking of roller cages, which illustrates the very rapid investment returns achievable with such systems," says Pat McGarry, logistics director at Hendersons.

According to the company: errors now occur in around 1 in 10,000 cases whereas in the past the frequency was 10 times higher; productivity improvements of around 15% have been achieved; training times have been halved and health and safety improved - as operators can work with hands and eyes free in a more comfortable manner.

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