New chapter begins
March 1st 2010 Based in Plymouth, book distribution
specialist, NBN International (NBN),
is implementing a warehouse
management system from Solarsoft,
to improve the accuracy of its
operations both in incoming and
outgoing deliveries, with the aim of
reducing errors and increasing
productivity.
The Solarsoft system will be rolled
out in stages and will move the
business from manual, paper-based
processes to an automated
environment that is easier to use and
maintain. The system will also help
to improve the company's warehouse
management, stock control and
financial management.
With an average of 1000 orders
being processed each day and a
warehouse with more than 3.5
million units of stock, it is essential
that picking is timely and accurate.
Ian Wordsworth, IT and operations
director at NBN says: "Our current
picking process is manual and paperbased
and pickers visually check that
each order is correct, which can often
leave us open to errors.With such a
high volume of orders and the
pressure from our customers to
reduce lead times, we started to see
an increase in the number of picking
errors, clearly an untenable situation.
Picking errors and the subsequent
re-picks cost time and money, not to
mention our reputation. By opting
for an automated system with
Solarsoft, we are hoping to save a
substantial amount of time and
money by reducing the risk of
picking errors down to zero, while
also improving on our already
excellent customer service." More articles from Solarsoft Business Systems Ltd: | 
