WMS helps improve tile service
August 1st 2008

Tile retailer Discount Tiles has reaped a range of benefits since installing an Optimiser warehouse management system from Optima Warehouse Solutions in its Stockton-on- Tees warehouse.

Although the system is used by just six warehouse operatives, it is accessed by up to 30 store staff via Internet connections. Store teams can check real time stock levels so that customers know at once whether their choice of tile is available and, if out-ofstock, they can inform them when the item comes in.

Russ Dalgleish, MD, says that as well as improved stock accuracy and better customer information Optimiser lets him see which stock lines sell well in which store and he can monitor the accuracy of warehouse staff.

The WMS is in the remote local warehouse and linked to the main office via broadband internet connection.