Improvement project October 1st 2009 Barloworld Handling is improving
the efficiency of its processes,
reducing cost and raising customer
satisfaction through the introduction
of 'Six Sigma' continuous
improvement tools and techniques.
The materials handling supplier now
has sixteen 'Black and Green Belt'
qualified staff and has already
completed numerous improvement
projects that have had a positive effect
on customer service.
The Six Sigma methodology was
introduced into Barloworld Handling
in April 2008, with an initial wave of
six employees trained to 'Green Belt'
standard by Paloma Consulting. Six
Sigma is a set of tools and techniques
seeking to improve the consistency
and quality of process outputs. Black
and Green Belt certification is only
awarded to individuals after successful
completion of a comprehensive
training programme. More articles from Barloworld Handling Limited: |