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COMING UP IN HSS... MARCH: Safer Manual Handling, Conveying & Sortation, Picking, Pallets & Pallet Networks, Forklifts, Attachments & Ancillaries Supplement - APRIL: Space Sweating (warehouse optimisation), Logistics Link Live Preview, Facilities Focus (incl HVAC, lighting, energy saving solutions, flooring & floorcare), Packaging & Transit Packaging (incl Total Processing & Packaging)

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 Hubtex (UK) Ltd company's profile
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The pick of the bunch
April 1st 2009

Hubtex's detachable picking platform won this years' FLTA Award for ergonomics. But UK sales and marketing manager, Jim Hammond, says a category for increasing productivity, reducing damage, saving money and improving health and safety might have been more apt… Brendan Coyne reports

Hubtex's laminate picking platform has reduced product and racking damage, improved picking efficiency, and helped to create a safer workplace at International Decorative Surfaces in Nuneaton. It's also enabled a three man labour saving and eliminated manual handling injuries and related absenteeism. Not surprising then, that it won an FLTA award this year. But sales and marketing director, Jim Hammond, says while it certainly has made picking long lengths of laminate more ergonomic for the operators, it probably could have won the safety award, as operators are no longer picking from mobile platform ladders. "But I'm not complaining," he says. "You can only win one." That Hubtex took the award ahead of category finalists that included Crown, Jungheinrich, Toyota and Yale is testament to the originality of the solution – and reward for what, for Hammond, involved two years work. "We could have done it much quicker but IDS had other operational elements it had to priortise," says Hammond. "By way of example, a similar picking platform project at Synseal Extrusions took six weeks. We showed them a truck in action and that was it, they signed immediately." Hammond stresses the importance of seeing the truck first hand, and says IDS' willingness to let Hubtex clients visit its site – even, in one case, a direct competitor – has been crucial in securing further orders.

"We do produce videos but there is nothing like getting on the platform to convince a customer. Unlike many products on the market, the way we have to sell the product is to give the customer an idea of price to start with. Most of the time, they baulk at the cost. But when you break it down to a weekly amount and show the labour and damage savings – and can verify that with a third party such as IDS – we tend to move swiftly onto the next stage." At IDS, the laminate picking platform and other Hubtex picking platforms (or 'barges', used to pick worktops) were specified to reduce damage: once laminate or worktops have been scratched, they are worthless. But the fringe benefits are substantial, according to national operations and logistics manager, Dave Bates.

"The platform has led to over 10 per cent improved accuracies of picking, better service and transfer levels and products are now checked while picking out of location," says Bates. "Damage levels have decreased by over 30 per cent and we've also experienced less damage to the racking and the property." As well as a reduction in manual handling injuries and related absenteeism, Bates says picking staff morale has improved, because they are working in teams rather than on their own.

Given that construction and its related industries are feeling some of the worst effects of the credit crunch, Bates says such efficiencies and cost savings are particularly welcome. However he says while the sector on the whole is down, the 'comfort eating' factor is helping to keep orders coming in: the expansion plans of fast food restaurants and low price eateries demand plenty of laminate. That said, he says the firm is unlikely to make further investments in MHE in 2009.

Hammond is also realistic in the level of business he expects to win this year. But says when the banks eventually find some level of stability and lending returns, the construction sector will regain its momentum.

"There's a massive backlog of houses to be built in the UK and the constructionrelated industries will pick up as soon as that happens. So while the market is quiet I'm doing as much homework in that area as possible: speaking to potential customers, their customers, the trade associations; laying the groundwork for the upturn. Having said that, this year could be better than 2008 for us – we're in the process of signing a deal with a major logistics company at the moment – which shows that some customers are strengthening their positions at a time when their competitors might not be able to afford it."

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