Show stoppers
February 1st 2007 BT Rolatruc will be at the forthcoming IMHX 2007 in full force, demonstrating not only its comprehensive range of innovative materials handling equipment, but also its abilities in providing a complete solution and the all important areas of service and maintenance
Cost effective materials handling demands experience and in today's market, the efficiency of your materials handling operation is largely dependant on your equipment, the more efficient and cost-effective your equipment, the greater your competitive edge.
BT Rolatruc is one of the UK's leading suppliers of warehouse and counterbalance trucks. Part of the Swedish BT Industries group (part of the Toyota Industries Corporation) BT is the world's leading supplier of warehouse trucks and related services. BT has around 9,000 employees and an annual turnover of approximately SEK 15 billion. With seven manufacturing plants located in four countries on two continents their sales and service network covers the entire world.
Innovation BT has been at the forefront of innovation over the last 60 years. From the production of their first hand-truck in 1948 to the more recent pro-lifter M, the motorised handtruck, BT has played an important role in introducing machines with a high focus on efficiency, ergonomics and safety.
Their current range of counterbalance trucks cover capacity requirements from 1200kg - 5000kg and come with a choice of AC-electric, gas or diesel engines.
BT hand trucks have a worldwide reputation for quality and long working life and their warehouse truck range includes the widest choice of electrically powered trucks for horizontal movement, stacking, order picking and high density storage.
During IMHX BT will be showcasing some of their many innovative products.
Excellence BT prides itself on its reputation for complete customer solutions, and knows that excellent customer care is a very significant factor in the development of long term customers.
By utilising the latest technology they have raised their customer care service levels and today boast some of the best in the market place.
With the introduction of advanced telephone technology they have overcome the frustration of extended call waiting. With the Customer Business Centres now linked centrally through one telephone server BT can guarantee full national cover at all times. Even in the event of a major technical failure at one of their centres calls will immediately be switched to the other, providing uninterrupted customer support.
This is just one of the many ways BT has utilised the latest technology to provide excellent customer support.
During the show BT will be demonstrating how they can ensure your materials handling operation works efficiently and effectively.
Reliability Because no two operations are the same, everyone's needs are different. BT offer a wide range of solutions with the flexibility to tailor these to your individual needs ensuring that you have the right plan for your business helping you optimise your materials handling costs.
BT understands the implications of unplanned stoppages to your operation and will help you ensure your materials handling equipment does not let you down.
They can help you to schedule the right level and frequency of preventative maintenance visits which will help ensure your trucks are kept working to your requirements.
With a network coverage of more than 500 BT engineers, operating on a local basis they can quickly respond to any service call out.
As part of their total service solution package BT also offer a complete range of rental plans which can be tailored to create the most flexible solution for your operation.
With a BT Genuine Rental agreement you make straight-forward monthly payments covering the rental and all maintenance and repair costs. These payments will remain the same regardless of your workload within the defined usage profile.
Because you are dealing directly with the manufacturer you have the reassurance of a total performance guarantee with scheduled service visits and rapid response to breakdowns.
Throughout IMHX BT will be showing how choosing them as your service specialist means you are partnering with a reliable, quality assured company that provides a friendly response and fast-track problem resolution with predictable costs, a clearly defined service level agreement and more importantly no false promises. More articles from Toyota Material Handling (UK) Ltd: | 
