Three more years of Barloworld quality
February 1st 2009 Barloworld Handling has
achieved ISO9001:2000 recertification
for the next
three years after a recent BSI
Strategic Review.
Hyster's distribution
partner maintains some
30,000 forklift trucks in the
UK and its continuous
investment in quality
systems has resulted in a
98% customer satisfaction
rating in a recent survey.
Barloworld national
quality manager, Chris Wren
says the recertification is
great news, particularly in
the current economic
climate, but that the firm
won't rest on its laurels.
"ISO9001:2000
certification is a valuable
asset to our business and
assists us in setting us apart
from our competitors. The
next step for the business is
to make the transition to the
recently updated quality
standards ISO9001:2008
within the next 6 months."
As part of the Quality
process, Barloworld
continually measures its
performance against
customer requirements. The
latest company reports
show that 98% of its
customers would use
Barloworld again and 99%
would recommend the
company proving that good
service delivers loyal
customers. More articles from Barloworld Handling Limited: | 
