Hooked on service
May 1st 2011 The UK's largest supplier of frozenat-
sea fillets Smales provides fish for
over 20% of the UK fish and chip
industry, as well as operating a pick,
pack and load service of over 1400
deliveries.
Using a large fleet of temperature
controlled national distribution
vehicles, Smales ensures produce
arrives in the best possible condition.
Lorries travel up and down the
country, making over 90 drops per
vehicle. Operating in such a rigorous
and fast paced environment, the
forklifts used at the distribution
centres are worked non-stop, and
cannot afford to be breaking down.
Fast, reliable trucks are essential for
the business.
When the company needed new
materials handling equipment, it
turned to its trusted supplier of over
five years,Windsor Materials
Handling.
"Windsor's level of service has
always been just great. They really
have taken the time to understand
what our business is about, and what
we need from our trucks.With
Windsor we feel they add a real
personal touch to the work they do
for us," said Darren Dixon, senior
operations manager.
"If we ever have any problems
with our trucks, there is always a
local expert both in sales and service
at the end of the phone to speak to
and help us resolve any situations
and send someone out the same
day." More articles from Windsor Materials Handling Ltd: | 
