Container handlers
August 1st 2010 After 18 years of service, London
Thamesport has renewed its contract
with Briggs Equipment by taking
supply of five Konecranes empty
container handlers. The new fleet
will help maintain levels of efficiency
that are amongst the highest in the
industry and accommodate business
growth.
The port needed a partner with a
proactive and flexible approach to
supplying and servicing trucks for
the most demanding of operations.
When the contract was put forth to
tender, Briggs needed to up the ante
not only by supplying the right
equipment but also providing a firstrate
service with unrivalled reliability
and efficiency. During a rigorous
tender process, Briggs listened
carefully to the port's operational
needs and decided to join forces with
Cooper Specialised Handling, the
UK's leading distributor of
Konecranes lift trucks.
"The Konecranes machines use
sophisticated technology and offer
premium ergonomics to help increase
operator engagement," says Briggs'
national accounts manager, Chris
Rodger. "This, combined with our
support and service, has enabled the
machines to achieve 95% uptime."
The machines are on a four year
contract hire agreement and Briggs
supplied two multi-skilled engineers
permanently on site in addition to its
force of 350 mobile field engineers.
"Our engineers are dedicated to the
port's operations," continues Rodger.
"They are integrated within the
workforce, almost as if they are
London Thamesport employees. By
having direct access to our engineers,
the port's managers receive real-time
information and can therefore keep
machine downtime to an absolute
minimum." More articles from Briggs Equipment UK Ltd: | 
