Norco invests in tracking service
June 18th 2007

Norco Group, a specialist in the short term rental, maintenance and management of traction and standby batteries, has announced the introduction of vehicle tracking devices on all service vehicles as part of a Vehicle Fleet Improvement Programme.

The programme has been introduced to improve the overall efficiency of the service department. The Programme will involve the replacement of all Norco vehicles aged over three years old and the introduction of tracking devices.

Through the tracking device system, administration staff can now monitor the speed, direction and location of all field based engineers across the UK. The system will help improve the planning and scheduling of engineering work, in turn, improving response times, aiding time sheet management and cutting down the rescheduling of work due to traffic problems.

A tracking devise has also been attached to the Norco owned LGV truck used to support its 3rd party transport links in the delivering and colleting of batteries across the UK. This will be an effective method of organising urgent deliveries and collections and will help with the compliance of the working time regulations.

"I believe that the investment in vehicle tracking devices for all service vehicles will help us improve the efficiency of the entire Norco service operation. Our service engineers are an essential part of our business offering, and are the key to delivering a high quality service. We believe that the Vehicle Fleet Improvement Programme will help us to deliver an even better service to our customers and will improve the working conditions of our staff," comments service manager, Jon Wells.

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