Pick of the voice pickers?
February 1st 2007 Faster and more accurate order fulfilment operations plus increased customer and employee satisfaction, reduced costs and higher productivity are delivered by the EASYpick Voice order fulfilment system from automated handling specialists, FKI Logistex. The company says EASYpick Voice frees personnel from paper pick lists and terminal screens, providing clear and concise voice commands via a wireless network. Combining a wearable computer with a voice recognition engine the company claims EASYpick Voice eliminates many of the inefficiencies associated with paper pick lists while significantly increasing picking velocity, accuracy rates, and overall productivity. FKI Logistex has selected the Voxware Integrated Speech Recognition Engine (VISE), which is specifically designed for use in highly demanding industrial environments and, according to FKI, is widely considered the strongest speech recognition engine available. Utilising speaker dependent technology, each order filler is able to build his/her own custom profile or "voiceprint", which translates to greater accuracy and overall efficiency. EASYpick Voice uses a continuous speech recogniser, powered by Voxware, enabling order fillers to communicate with the system in a natural, steady fashion, unlike users of discrete speech recognisers who must pause after each word, number or letter. Distribution centres and warehouses can be very noisy environments. However, this is not a problem for EASYpick Voice, as the VISE speech recognition engine allows users to build multiple profiles by sampling fluctuating levels of background and ambient noise across various work zones. Standard noisecancelling microphones further reduce the chance of work interruption. Picking errors in order fulfilment operations can be extremely costly, both in terms of customer satisfaction and exorbitant returns processing costs. Even small productivity gains translate to significant savings and improved customer satisfaction. EASYpick Voice increases accuracy and productivity, and enables problems to be spotted before they become costly. FKI Logistex has made EASYpick® Voice multilingual and it supports the simultaneous use of multiple distinct languages. Language Blueprints allow workers to quickly set up user profiles More articles from FKI Logistex: | 
