Dunelm awards home delivery contract
11 November 2021
GXO LOGISTICS has signed an agreement with Dunelm Group to provide increased capacity for its home delivery fulfillment operations in Stoke‑on‑Trent.
GXO will outfit Dunelm’s new facility in Stoke with technology, including Cognex machine vision systems and ProGlove wireless wearable barcode scanners — and train Dunelm colleagues to use GXO’s systems to pick items from inventory that have been ordered online, pack them efficiently, and hand them off to carriers for delivery.
“We looked at our outstanding growth in online sales as well as at our expectations for further growth and realised we needed to increase capacity and improve our customer proposition within home delivery operations,” said Dunelm head of Parcel Home Delivery, Brett Morris. “The agreement with GXO will help us add the capacity necessary to handle growth of our home delivery business and reduce our carbon emissions by making our deliveries more efficient. Long-term, working with GXO will benefit our shareholders and customers as well as our suppliers and communities.”