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Matalan upgrades WMS to capitalise on eComm growth

07 January 2021

Retailer Matalan has upgraded its version of WMS with Manhattan Associates in response to growth in its eComm business, and to build guaranteed capacity to meet peak trading demand.

The retailer has 230 stores in the UK, a franchise operation in Europe and the Middle East, and an online business that offers home delivery and click-and-collect from stores.

Matalan and Manhattan Associates have been partners since 2002 and have worked to grow and evolve their WMS footprint to support the retailer’s evolving business. 

In order to upgrade ageing technology and handle increasing DC volumes, Matalan needed to implement a major upgrade remotely during COVID-19 lockdown.

Through rigorous planning and collaboration between teams, the retailer upgraded its version of Manhattan Associates WMS, leading to increased capacity, faster store replenishment, and more flexible online delivery options for customers.

The project was delivered on time and under budget. The retailer now has the flexibility to manage orders through any channel. Reduced downtime for maintenance has led to an extra hour of eComm production.

For more information, visit www.manh.com

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