Productivity & operator comfort key priorities
21 August 2020
Masonry manufacturer upgrades forklifts for its busy operation, cutting downtime in the process.
After a comprehensive procurement exercise Telford based masonry manufacturer, Besblock, purchased a Hyundai 70D-9, 7,000kgs diesel forklift truck from Compact Fork Truck sales manager, Greg Silvers.
The company was so impressed with the machine they placed an order for another 70D-9 which was on route via cargo ship from Hyundai’s Belgian European Headquarters at the time of writing.
Silvers explains: “I have been selling forklift trucks within the Midlands area for over 13 years and have driven past Besblock’s factory on many occasions. In the last few years I have built up a relationship with the team and an understanding of their operations. The requirement for an additional truck soon arose and the brief was simple; a robust and reliable forklift capable of safely operating in the busy environment of the UK’s largest concrete block manufacturing plant.”
Silvers spent much time on site carrying out full site surveys to better understand the application.
“Productivity and operator comfort were key priorities, Besblock operate on a 24/7 basis and the drivers literally don’t stop. Unlike their previous machine that required regular ‘downtime’ of up to one hour to regenerate, the 70D-9 has an AdBlue system meaning no valuable working time is lost. Driver comfort also needed to be addressed, working a whole shift without leaving the cabin meant it was essential to have an extremely comfortable working environment.”
The Hyundai 70D-9 addressed this with its spacious, fully enclosed cabin, Grammer air suspension seat, air conditioning, radio and MP3 player. Safety features included panoramic front screen with front, top and rear wipers, rear view mirrors, safety lighting, beacon, rear CCTV and full road lighting with additional bespoke LED lights added to suit Besblock’s special requirements.
Besblock’s truck is also fitted with a bespoke integral ‘double block clamp’ for handling large packs of blocks, manufactured by Fabcon Engineering based in Dungannon, Co. Tyrone, supplied by WESCO Engineering Services, located in Somerset and coordinated and fitted by Compact Fork Trucks in the Midlands. The same process will follow with the new machine when it arrives in the UK.
Silvers reported that the feedback on the first truck was excellent - hence a second machine has been ordered.
“Besblock has reported that the 70D-9 and its Cummins engine out-performs the existing equipment, while giving the driver the comfort and visibility needed for long operational shifts. Besblock has also commented on the additional benefits of now dealing with a local forklift truck supplier - service, support and response times have hugely improved.”
Besblock works manager, Pat Roberts has been with the company for 29 years, he began his career with the firm as masonry manager and became works manager five years ago. His role allows input into choosing the Besblock fleet.
“We were very disappointed with the reliability of the previous brand of trucks and the downtime experienced through the regeneration process. We looked at what else was available and the Hyundai offered an excellent alternative, complete with Adblue, which meant the machines were able to operate without downtime.
“The tilting cab makes it easy to access the machine for servicing, which is an excellent feature. The simplicity of the Hyundai also impressed me alongside a very good price and its reliability.
“We also own another Hyundai fork truck, a HDF30-2, which is in the region of 20-years old. The truck is still going strong with 67,217 hours on the clock.
“The operators like the new 7 tonne truck – the visibility is particularly good. Back up is also a big thing for Besblock and Compact Fork Trucks provide us with a service contract.”
Finally, Besblock were kind enough to recommend Compact Fork Trucks to another block manufacturing company which Compact Fork Trucks were delighted about. They recently sold them the same model of machine with a very similar specification.
Midlands based forklift truck sales and service provider, Compact Fork Trucks, are no strangers to the Hyundai brand and already have a large existing user portfolio which they have built up over a number of years. Compact Fork Trucks is also now the official Hyundai Material Handling importer for the West Midlands area.
Hyundai Material Handling dealer development manager Europe, Gino Van de Auwera says: “I have known Compact Fork Trucks for many years as a professional company with the right customer focus and hands on attitude. They are reliable and always get the job done.
“This is why I am very pleased that Compact Fork Trucks have joined us to promote our Hyundai trucks in the West Midlands and I am convinced they will contribute successfully to the further development of Hyundai Material Handling in the UK.”
Compact Fork Trucks director, Brian Tilt adds: “We have successfully promoted the Hyundai quality brand for over five years now and wanted to cement our business relationship further while also improving our customer experience. We’re pleased to officially join forces with Hyundai and excited for the new opportunities this creates.”
For more information, visit www.hyundai.eu