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Zero-interruption inventory cycle counting

10 January 2020

TouchCount is a new type of independent cycle count software that collects inventory information from warehouse data capture devices including scanners and mobile computers and posts it to the ERP, while allowing operations to continue. 

TouchPath has developed the software and quality and projects manager Roberta Knight, a former warehouse manager, says: “The technology looks set to transform inventory management. It allows companies to live-count their stock as a day-to-day process rather than pausing production or order fulfilment to do so. Historically users have run time- and staff-consuming, disruptive and above all costly inventory counts that halt vital warehouse processes to provide a snapshot view of inventory that is then almost immediately out of date.”

TouchCount typically runs on an existing browser so is quick to install, either standalone or integrated with an ERP system. It also uses rules that allow it to be customised in line with the user organisations’ own namings and preferred work processes.

The live-count, real-time view of inventory delivered ensures warehouse managers have an always-accurate view of the stock for which they are responsible.

Key Points

Less interruption: Picks, orders and putaways are no longer interrupted by full-scale inventory audits, saving on personnel costs and avoiding warehouse downtime while allowing counts for specific areas of the warehouse.

Customer satisfaction: Cycle counting maintains ongoing awareness of inventory levels in real time, meaning that low or missing stock can be replenished and customer orders can be shipped more rapidly. Stock is always ready and always in good condition.

Insight: Inventory counting generates reports on how product flows through the warehouse, enabling better decision making on product re-ordering and reduction.

Efficiency: Maintaining inventory accuracy 24 x 365 means fewer exceptions to handle and less time spent searching for misplaced products. Surprise losses of product through theft, damage or expiration are avoided.

Flexibility: Cycle counts can be set up in line with business need, with the freedom to decide what items are counted, and when.

ROI: TouchPath says the technology pays for itself within the first year in downtime reduction, slashed overtime costs and low-to-no product losses.