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How to meet challenges in industrial cleaning

08 August 2019

Steve Wengrow, business development director of TCFM, reflects on how service providers need to listen first, adapt at pace and understand the plant inside out.

Manufacturing plants and warehouses are noisy places. Which is why, when choosing a FM service provider, it’s vital that you find one who can listen well. This is not an office environment. 

It’s critical that the plant operation is understood and worked around. There is precious little in the spectrum of FM services that can be delivered in a generic fashion here.

Manufacturing plants and warehouses are dynamic. Which is why you need a provider who can listen well and also respond fast.

Just as manufacturing operations have to deliver ‘just in time’, so must FM partners. They must adapt quickly to meet the constantly changing needs of lean production processes.

Here the relentless quest for efficiency sees things changing radically and rapidly.  Often fundamental shifts in manufacturing process or operational procedure will require regular recalibration of FM service provision.

Finding the right solution

By listening and adapting to the changing needs of customers, TC Facilities Management has been able to develop and implement an FM service that delivers time and again. It centres on a well-rounded and innovative solution, using tried and tested knowledge and skills as well as working with each customer to gain an understanding of their culture, processes and production optimisation.

While this approach can be adopted in other environments, an appreciation of the nuances highlighted above is paramount as this helps to provide ongoing safety training along with the use of the most current technology and equipment as well as our talent management process.

A dedicated management team of experts from TCFM is at the heart of the approach as it ensures that all services are delivered to mutually agreed goals in accordance with operational requirements of each customer.


The bringing together of proven facility services processes, the most current technology and the right people on the ground, creates an effective work environment time and again. All this also enables better quality and continued productivity gains and with it help the customers that the manufacturing plant or warehouse serve, achieve their aims and objectives.

Fundamentally, it has resulted in almost immediate raising of standards on cleaning and other services, such as security, at greater cost efficiencies.