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COMPANY PROFILE

Impact Handling


Established in 1985, Impact is the UK’s leading independent provider of material handling equipment. We are the UK and Ireland distributor for Cat® Lift Trucks, Konecranes Lift Trucks, Carer Heavy Duty Electric Forklifts and Spijkstaal Tow Tractors, along with being an approved UK dealer for leading complementary specialist equipment brands, who offer versatile and innovative product solutions. With this large range of equipment and our close working relationships with the manufacturers we can specify and customise equipment to fit your exact needs. Impact’s ongoing commitment to invest in the highest levels of expertise, systems and equipment will further enhance our ability to deliver seamless and highly responsive support. This commitment also ensures you have immediate access to highly knowledgeable experts throughout our locations, with experience across all types of applications.

Location:

We are proud to support our customers with strategically placed depots right across the country, including Manchester, Hull, Hull Docks, Doncaster, Wakefield, Nottingham, Corby, Ipswich, Boston, Birmingham, Coventry and Bristol. We also have key strategic dedicated dealers in the South East, London, Wales, the North East, Scotland and Ireland. A truly national company committed to always delivering a local and personal quality of service.

The services we provide include:

• New Lift Truck Sales

• Used Lift Truck Sales

• Fleet Management

• Service and Maintenance Solutions

• Short Term Rental

• Health & Safety

• Innovative Funding Solutions

• Parts Solutions

• Technical Training

• Operator Training

Product Support and Parts

Our factory trained service engineers are strategically situated across the UK, guaranteeing a maximum four-hour response time, enabling us to respond rapidly and effectively when you need us the most.

• 90% first time fix on breakdowns

• Weekly, monthly or quarterly breakdown and VOR monitoring facility

• Detailed fleet and application survey ensures the most cost-effective service solution

• Thorough Examinations/ LOLER documentation

• Quality service inspection documentation showing a comprehensive report on truck condition

• BS ISO 14001 environmental compliance achieved

Our centrally based UK parts supply and fully equipped service vans deliver 97% of parts within 24 hours anywhere in the UK. If we cannot supply a part from our stock in the UK, we have direct access to our suppliers network enabling us to quickly identify and mobilize parts.

              

         
  


 
PRODUCT SHOWCASE

Are you sitting comfortably?

Comfort is not normally a word associated with finance, but Terry Kendrew, Managing Director of forklift truck and warehouse equipment specialist Impact Handling, says it lies at the heart of every one of his company’s rental agreements with customers.

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