12 December 2012
Following a competitive tender process, DX has selected Metafour's NetCourier as the core system behind its new Client Kit offering. DX wanted a reliable and cost effective system to further develop its services to ov
DX wanted a reliable and cost effective system to further develop its services to over 16,000 businesses and organisations, including companies such as Argos, Vision Express and Thomas Cook.
The web based application gives DX customers easy access to control and manage their consignments without the need for DX to supply and maintain desktop kit. Clients can log-in and manage their assignments directly.
Andrew Raisbeck, marketing director, says: "The NetCourier system gives us a single unified system for the whole organisation allowing multiple departments access to the same information source: accounts for billing; Account Managers for SLA compliance; as well as management for reports and reconciliations for multiple users at DX. It gives us the platform upon which we can offer our customers many new services in the future and means upgrades and enhancements can be rolled out helping to eliminate errors and delays." Amir Ibrahim,Metafour's Director of Logistics Technology, adds: "We are obviously pleased to have won this contract and that DX has selected the NetCourier system.
It also gives us the opportunity to roll out our technology to a broader market. The functionality of NetCourier gives DX a flexible and sound base upon which we can help develop the Client Kit system for customers.We know Netcourier can easily support DX's client base handling 35 million transactions each year and we look forward to working closely with DX."